Customer Feedback

 
Below are actual letters sent to us from our satisfied customers. We encourage customer feedback and strive every day to make all of our customers, satisfied customers.  

 

Hi Luanne,

I want you to know how pleased both Heather and I were with the two men who moved the furniture to Ankeny. They worked very efficiently and were so courteous. I have recommended your company to several of my friends.

Mary Lou S.

Ankeny, Iowa

 


To the entire staff at Steve Gripp Inc.,

A very large thank you to each and every one of you for your help in making our move from Davenport to Marion a smooth and pleasant experience. You have all done so well with your service in the past that I knew we would be well cared for, but you really did “deliver the goods”, and with everything in excellent condition, and placed just where we wanted it, even that huge armoire in the bedroom.

Thanks again and again for your great service.

Beth Dietz

 


Dear Steve,

May 20th your men, Dave and Bob, moved us after living at our past address for twenty-eight years. We chose Gripp because of Luanne. I was so impressed with her on the phone. You are lucky to have her. Also, you are so lucky to have Dave and Bob. What hard working, great employees they are. When you aren’t there (the boss), they do their work and know their work.

Thanks for the boxes and the great experiences,

Allan and Karen B

Davenport, Iowa

 


Dear Steve;

Just a note to thank you for getting our daughter moved into her new digs on such short notice.

The two fellows you sent to do the job were so helpful and courteous. Nothing was disconnected or ready to be moved, so they had to do that too. They were outstandingly nice and efficient. Hang onto those two guys cause they’re the best!

We are thankful to them for being so kind, and to you for sending them to do the job.

Thank You again,

Ona and Al. A

Davenport, Iowa

 


Gentlemen:

Our thanks for the good service received moving our furniture last Saturday, January 15th. We appreciate the professional manner in which this move was handled. All of the people involved in this process were very cordial and most helpful. We have dealt with a large number of service companies during the building of our new home and have come to realized that good service is not always realized.

Again, our sincere thanks for a job well done.

Sincerely,

Verlyn D.

Walcott, Iowa

 


Mr. Gripp:

This is a letter of appreciation for the extraordinary work of four of your employees. Luanne, Dave, Darroll, and Chris were instrumental in the move of my baby grand piano from Clinton, Iowa to Grand Detour Illinois. Every Aspect of the move was handled with professionalism and great care.

Your company was highly recommended to me and it is evident why others are advocates for your business. I would not hesitate to send customers your way and I hope you appreciate your employees as much as your customers do.

My thanks again to Luanne, Dave, Darroll, and Chris for a job highly well done.

Sincerely

Sandra M.

Grand Detour, Illinois


 

 

Another successful move!